There are reports saying that some carriers are still asking for VAT to be paid upfront
Can I already start shipping using my IOSS number, evenbefore you provided the billing information?
Is it okay to ship my items using DHL?
Do you have your own Shipping service?
What happens when we need to ship a parcel to a customer who has not paid for the goods? For example giveaway prize or free replacement products to replace a defect or packaging error? Is it possible to ensure that such a customer does not incur fees when their parcel is delivered?
We have replacement products for damaged/defect goods. They are getting flagged at local EU customs for not being processed via IOSS or having a value and customers have been assessed significant fees to claim their merchandise when we ship DDU. What should we to do in these cases?